FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions (FAQ) About Our Web Design, Branding, Graphic Design & Print Services
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General FAQ’s
What graphic and web design services do you offer?
We provide professional graphic design, web design, branding, and print services for businesses across Cheshire. Based in Runcorn, we cover a wide range of areas including Runcorn, Widnes, Frodsham, Chester, Warrington, Ellesmere Port, Crewe, Macclesfield, Northwich, and Knutsford and beyond. From logo design and website creation to business cards, brochures, packaging, and social media graphics, we help businesses stand out and build trust.
How do I start a project with you?
Getting started is easy! Simply contact us to discuss your project needs, and we’ll guide you through the process – whether it’s a new website, a brand refresh, or printed marketing materials.
Do you work with businesses outside of Runcorn, Cheshire
Yes! While we’re based in Runcorn, Cheshir. We work with businesses across the UK, providing remote consultations and digital design services.
Website FAQ’s
What types of websites do you design?
We design brochure websites for businesses looking to establish an online presence and e-commerce websites using Shopify for those wanting to sell products online.
How long does it take to build a website?
The timeframe depends on the complexity of the project. Brochure websites typically take 4-6 weeks, while Shopify e-commerce websites can take 6-10 weeks.
Will my website be mobile-friendly?
Yes! We create responsive, mobile-friendly websites that work perfectly on desktops, tablets, and smartphones, ensuring the best user experience.
Do you offer SEO services for websites?
Yes, we build websites with SEO best practices in mind, including fast loading speeds, mobile optimisation, keyword-rich content, and SEO-friendly structures to help your site rank on Google.
Do you provide website hosting and maintenance?
Yes, we manage, host and maintain all of our websites to ensure the website stays safe, secure and maintained.
Logo & Branding FAQ’s
What is included in a branding package?
Our branding packages include a professional logo design, a colour palette, typography selection, brand guidelines, and additional assets like business card designs and social media graphics to ensure consistency.
Can you redesign my existing logo?
Yes! If your current logo looks outdated or doesn’t reflect your brand anymore, we offer logo redesign services to refresh and modernise your brand identity.
How long does it take to design a logo?
A bespoke logo design typically takes 2-3 weeks, depending on revisions and client feedback.
Will I receive multiple logo concepts?
Yes! We can provide up to three initial logo concepts, and after feedback, we refine the chosen design until it’s perfect for your business.
Do I own my logo once it’s designed?
Yes! Once the final payment is made, you receive full ownership of your logo, along with all necessary file formats for web and print use.
Print & Graphic Design FAQs
What print design services do you offer?
We design business cards, brochures, flyers, posters, menus, signage, packaging, and more, ensuring your brand looks professional across all printed materials.
Can you handle printing, or do I need to arrange it?
We provide print-ready designs that you can take to any printer, but we also work with trusted print suppliers to manage the entire process for you.
What file formats do you provide for print designs?
We supply high-resolution PDF, AI, EPS, and print-ready formats suitable for professional printing.
Do you offer large-format design services?
Yes! We design posters, banners, exhibition graphics, vehicle wraps, and signage for businesses looking to make an impact.
Can you create branded packaging designs?
Absolutely! We design custom packaging, including labels, boxes, and product wraps, ensuring your packaging stands out on shelves and aligns with your branding.
Marketing & Social Media FAQs
Do you design social media graphics?
Yes! We create bespoke social media graphics for Facebook, Instagram, LinkedIn, and other platforms, helping businesses maintain a consistent and professional online presence.
Can you help with branded presentation templates?
Yes! We design custom PowerPoint and Keynote templates, ensuring your presentations look professional and on-brand.
Do you offer email signature designs?
Yes! We create professional email signatures with clickable links to your website and social media.
Pricing & Process FAQs
How much does a website/logo/branding project cost?
Pricing depends on the scope of the project. Contact us for a custom quote based on your specific needs.
How many revisions do I get?
We include a set number of revisions for each project to ensure the final design meets your expectations. Additional revisions can be arranged if needed.
Do you require a deposit?
Yes! We require a 50% deposit before starting any project, with the remaining balance due upon completion.
Can we arrange a face-to-face meeting?
Yes! If you’re based in Cheshire or the surrounding areas, we can arrange an in-person meeting. Otherwise, we offer video and phone consultations.